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ITIL V2 Foundation

CANDIDATE NOTICE

The withdrawal dates for the removal of Version 2 publications and qualifications from the market have been announced and begin on 30 June 2010.  Please see the OGC V2 Withdrawal announcement for more information.
        
Foundation - now only available for resit candidates

This examination is designed to test a candidate's basic understanding of the principles and terminology of ITIL. It is suitable for staff of all levels and forms one of the entrance criteria for other certificates in the V2 and V3 scheme.

The ITIL foundation examination format is:

  •     Multiple choice
  •     One hour duration
  •     40 questions
  •     Pass mark is 65% (26/40)
  •     Closed book
           
For information on upgrading to Foundation V3 Certification please see our ITIL01V3 - ITIL® Foundation Certification Version 3 course information.