MCDST - Microsoft Certified Desktop Support Technician

NOTE: All exams in this certification track are retired. If a required exam is retired and you have not yet passed that exam, you cannot complete the certification track. You must fulfill all listed requirements to earn the certification. If you passed a required exam before it retired, it can be applied toward certification.

Upgrade Paths

                             
Upgrade your MCDST certification to earn MCTS and MCITP certifications
As a Microsoft Certified Desktop Support Technician (MCDST), you can upgrade your certification to include a Microsoft Certified Technology Specialist (MCTS) certification and a Microsoft Certified IT Professional (MCITP) certification by passing just one exam.
These added certifications help validate your comprehension of the functions and features of the Windows Vista operating system, your ability to deploy and support Windows Vista, and your skills related to troubleshooting network connectivity and applications issues within Windows Vista.

Upgrade to MCITP: Consumer Support Technician

                                     
This certification helps highlight your expertise in job roles supporting a broad range of consumer desktop operating systems, desktop applications, mobile devices, networking, and hardware support issues related to Windows Vista. It is the right option for you if you would like to build expertise in home user support or consumer retail support.