CUDN - Cisco Unity Design and Networking

Summary

This course focuses on the design of sustainable, complex Unity solutions based upon customer requirements. Topics of study include infrastructure components affecting unity design, large-scale voicemail only systems, Cisco Unity deployment models, and voicemail interoperability. Upon completion of this course, students will be able to confidently provide designs for customers that meet the criteria of being sustainable and reducing post-deployment support requirements. It is highly recommended that students complete IUM and CIPT1 prior to enrollment. Students also need to understand the product installation and configuration procedures for deploying those solutions. Microsoft skills in Active Directory, SQL, Exchange and Windows, and Windows server are also recommended. This course is ideal for engineers responsible for designing sustainable, complex Unity solutions.

Prerequisites

Students should have attended the following courses (or have equivalent knowledge):
• IUM
• CIPT1

Students also need to understand the product installation and configuration procedures for deploying those solutions. Microsoft skills in Active Directory, SQL, Exchange and Windows and Windows server are also recommended.

Audience

This is an intermediate course for Design and Sales Engineers.

Skills Taught

After completing this course, the student should be able to:

• Explain the impact of different messaging environments (Domino/MS) upon a Unity design.
• Design a large voicemail solution.
• Network Unity with legacy voicemail systems.
• Explain approved Cisco Unity deployment models.
• Apply a repeatable design methodology.
• Design solutions that meet specific customer needs.
• Design solutions that interoperate with legacy voicemail systems

Course Outline

Module 1: Design a Unity Solution
Module 2 Infrastructure Components Affecting Unity Design
Module 3: Large-Scale, Voicemail-Only Systems
Module 4: Cisco Unity Deployment Models
Module 5: Voicemail Interoperability