TSHOOT - Troubleshooting and Maintaining Cisco IP Networks

Summary

TSHOOT is designed for network engineers who have minimum one year of professional work experience and who are ready to advance their skills and work independently on complex network solutions.  Students will plan and perform regular maintenance on complex enterprise routed and switched networks, as well as to use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.
 
Special note

This course is part of the new Cisco CCNP Certification path.
 
Prerequisites 

• Course CCNA CCNA Boot Camp Version 2.0

Audience 

• Network engineers 

Skills taught 

• Planning and performance of regular maintenance on routed and switched networks
• Network Troubleshooting 

Course Outline

Module 1:  Planning Maintenance for Complex Networks

Lesson 1:  Applying Maintenance Methodologies
Lesson 2:  Common Maintenance Processes and Procedures
Lesson 3:  Network Maintenance Tools, Applications and Resources

Module 2:  Planning Troubleshooting Processes for Complex Enterprise Networks

Lesson 1:  Lab Debrief
Lesson 2:  Applying Troubleshooting Methodologies
Lesson 3:  Planning and Implementing Troubleshooting Procedures
Lesson 4:  Integrating Troubleshooting into the Network Maintenance Process

Module 3:  Maintenance and Troubleshooting Tools and Applications

Lesson 1:  Assembling a Basic Diagnostic Toolkit Using Cisco IOS Software
Lesson 2:  Using Specialized Maintenance and Troubleshooting Tools
Lesson 3:  Lab Debrief

Module 4:   Maintaining and Troubleshooting Campus Switching-Based Solutions

Lesson 1:  Troublshooting VLANs
Lesson 2:  Troubleshooting Spanning Tree
Lesson 3:  Lab Debrief 
Lesson 4:  Troubleshooting Switched Virtual Interfaces and Inter-VLAN Routing
Lesson 5:  Troubleshooting FHRPs
Lesson 6:  Lab Debrief
Lesson 7:  Troubleshooting Performance Problems on Switches
Lesson 8:  References to Additional Campus Switching Technologies in E-Learning

Module 5:  Maintaining and Troubleshooting Routing-Based Solutions

Lesson 1:  Troubleshooting Network Layer Connectivity
Lesson 2:  Troubleshooting EIGRP
Lesson 3:  Lab Debrief
Lesson 4:  Troubleshooting OSPF
Lesson 5:  Troubleshooting Route Redistribution
Lesson 6:  Lab Debrief
Lesson 7:  Troubleshooting BGP
Lesson 8:  Lab Debrief
Lesson 9:  Troubleshooting Performance Problems on Routers
Lesson 10:  Lab Debrief
Lesson 11:  References to Additional Troubleshooting on NAT and DHCP in E-Learning

Module 6:  Maintaining and Troubleshooting Network Security Solutions

Lesson 1:  Troubleshooting Security Features
Lesson 2:  Lab Debrief
Lesson 3:  Security Features Review
Lesson 4:  Lab Debrief
Lesson 5:  References to Additional Security Troubleshooting in E-Learning 

Module 7:  Maintaining and Troubleshooting Integrated, Complex Enterprise Networks

Lesson 1:  Troubleshooting Complex Environments
Lesson 2:  Lab Debrief

Labs:

• Lab Access
• Introduction to Troubleshooting
• Maintenance and Troubleshooting Tools
• Layer 2 Connectivity and Spanning Tree
• Layer 3 Switching and First-Hop Redundancy
• Layer 3 Connectivity and EIGRP
• OSPF and Route Redistribution
• Border Gateway Protocol
• Router Performance
• Introduction to Network Security
• Cisco IOS Security Features
• Troubleshooting Complex Environments