IUM - Implementing Cisco Unified Messaging

Summary

This course provides students with the best practice information on how to administer, install, configure, operate, and maintain a Cisco Unity system in either a stand-alone voice mail or unified messaging environment, as well as lessons on Cisco Unity Connection. Students need a firm understanding of Microsoft Windows, Microsoft Exchange, or IBM Lotus Domino. Students also need to be able to competently program at least one telephone switching equipment.  Although not officially part of the CCVP track, this course is a suggested preprequisite to TUC.
 
Prerequisites
 
You should have the following qualifications:
• Solid understanding of Microsoft Windows, Microsoft Exchange, or IBM Lotus Domino.
• Ability to competently program at least one telephone switching equipment (i.e., Cisco CallManager, NEC NEAX 2000 or 2400, Avaya Definity series, etc)
  
Audience
 
This is an intermediate course for Channel Partners / Resellers, Customers, and Employees.
This is for students pursuing CCVP or Unity specializations.
Individuals pursuing CCIE Voice Certification.
  
Skills taught
 
Upon completion of this course, you will be able to administer, install, configure, operate, and maintain a Cisco Unity system in either a stand-alone voice mail or unified messaging environment.
 
 
Course outline
 
•  An Overview of a Cisco Unified Communications System
•  Unity Connection
•  Cisco Unified Communications General Setup
•  Unified Communications Subscribers: A Complete Reference
•  Unified Communications System Monitoring and Maintenance