IUC - Implementing Cisco Unity Connection v7.0

Summary

IUC is designed to instill students with the knowledge to implement, integrate, administer, and manage Cisco Unity Connection release 7.0.  Cisco Unity Connection is a feature-rich voice messaging platform based on the same Linux operating system as Cisco Unified Communications Manager.  Cisco Unity Connection users can access voice messages using Cisco Unified Personal Communicator to view, search, sort, and play messages on a Cisco Unified IP Phone display.  Cisco Unity Connection also provides comprehensive automated -attendant functions, including intelligent call routing and easily customizable call screen and message notification options.  Basic networking and voice and unified messaging skills and / or experience are necessary for successful completion of this course.

Prerequisites

Candidates should have:

•  basic networking skills
•  voice and unfied messaging skills or experience

Audience

•  Channel Partner / Reseller
•  Customer
•  Employee

Skills Taught

Upon completion students will be able to successfully:

•  understand Cisco Unity Connection Basics
•  install Cisco Unity Connection
•  integrate, troubleshoot, and monitor Cisco Unity Connection
•  migrate from Cisco Unity to Cisco Unity Connection
•  configure Cisco Unity Connection Global System Operating Parameters
•  configure Cisco Unity Connection User and Group Operation

Course Outline

• Course Introduction
• Cisco Unity Connection Basics
• Installation of Cisco Unity Connection
• Integrating, Troubleshooting, and Monitoring Cisco Unity Connection
• Migration to Cisco Unity Connection using COBRAS
• Configuration of Cisco Unity Connection Global System Operating Parameters
• Configuration of Cisco Unity Connection User Operation