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ITIL® - FoundationThe Foundation level courses introduce the framework and principles of ITIL® and
Exams are taken on the morning after the final day of the Foundation Certification courses. Exams consist of 40 multiple choice questions and require a 65% pass mark. Results are provided to each candidate in less then a week. The ITIL® Bridge exam consists for 20 multiple choice questions.
The Foundation Certificate in IT Service Management is intended for people working in the field of IT Service Management and is a prerequisite for Practitioner/Intermediate and Manager level programs.
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the importance of a systematic approach to management. This means that a process-like approach to the business organization is used to convey the material. You have a choice between our ITIL® Executive Overview or ITIL® Foundation Certification for V3 (2011). Participants taking the Foundation course can apply for 21 PDUs that can be applied towards PMI Certification. See Courses and Locations below.
