Summary
 Introduction
Audience
At Course Completion
Microsoft Certified Professional Exams
Prerequisites
Course Materials
Course Outline
Introduction
This two-day, instructor-led course provides students with the knowledge and skills that are needed to manage Microsoft Windows® XP Professional computers in a Microsoft Windows Server™ 2003 environment. Additional information for Windows 2000 is also included explaining how it differs from Windows XP Professional.
Audience
This course is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer.
At Course Completion
After completing this course, students will be able to:
- Plan and perform an installation of Windows XP Professional.
- Install and support hardware devices and drivers on computers running Windows XP Professional.
- Identify and resolve boot process issues on computers running Windows XP Professional.
- Configure desktop settings for computers running Windows XP.
- Configure security settings for Microsoft Internet Explorer and application compatibility for computers running Windows XP Professional.
- Configure computers to run Windows XP Professional in a Windows networking environment.
- Configure and support computers running Windows XP Professional for mobile computing.
Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft Certified Professional exam:
- Exam 70-210: Installing, Configuring, and Administering Microsoft Windows 2000 Professional
- Exam 70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional
Prerequisites
Before attending this course, students must have:
- CompTIA A+ certification or equivalent knowledge
- CompTIA Network+ certification or equivalent knowledge
And either:
- Completed Course 2208: ((2208))
Or, completed all of the following courses:
- Course 2274: ((2274))
- Course 2275: Maintaining a Microsoft Windows Server 2003 Environment
Course Materials
The student kit includes a workbook and other necessary materials for this class.
Course Outline
Module 1: Installing Windows XP Professional
In this module, students will learn how to prepare for and install Windows XP Professional.
Lessons
- Manually Installing Windows XP Professional
- Automating a Windows XP Professional Installation
- Using an Image to Install Windows XP Professional
- Transferring User Files and Settings to a New Computer
- Installing Windows XP Service Pack 2
- Monitoring Windows XP Professional Security Status by Using Security Center
After completing this module, students will be able to:
- Install Windows XP Professional.
- Automate an installation of Windows XP Professional.
- Use an image to install Windows XP Professional.
- Transfer user files and settings to a new computer.
- Install Windows XP Service Pack 2.
- Monitor Windows XP Professional security status by using Security Center.
Module 2: Adding Hardware to Windows XP Professional Clients
This module teaches students how to install new hardware devices as well as how to configure and maintain existing devices and their drivers. Students will also learn how to roll device drivers back to a previous version of the driver and to uninstall drivers and devices.
Lessons
- Installing Hardware Devices
- Configuring Modems, Printers, and Monitors
- Troubleshooting Device Drivers
- Disabling and Uninstalling Hardware Devices
After completing this module, students will be able to:
- Add hardware efficiently and safely to a computer running Windows XP Professional.
- Configure modems, printers, and monitors for maximum functionality.
- Troubleshoot hardware device drivers to resolve installation problems.
- Uninstall hardware correctly to protect your data and the computer.
Module 3: Resolving Boot Process Issues
This module provides students with the knowledge and skills that are necessary to identify and correct problems with the Windows XP Professional boot process.
Lessons
- Understanding the Boot Process
- Using Advanced Boot Options
- Using the Boot.ini file to Change Startup Behavior
- Using the Recovery Console to Start a Computer
Lab: Troubleshooting the Boot Sequence
After completing this module, students will be able to:
- Explain the Windows XP Professional boot process.
- Use the LastKnownGood configuration to resolve boot problems.
- Start a computer in Safe Mode and explain the other advanced boot options.
- Install the Recovery Console and use it to resolve startup problems.
- Use the Boot.ini file to change the startup behavior on a computer.
Module 4: Configuring the Desktop Environment
In this module, students will learn how to configure and customize user desktops, use profiles to implement and enforce desktop customization policies, and use Remote Assistance to respond to remote requests for help.
Lessons
- Configuring User Desktop Settings
- Configuring System Settings
- Managing User Profiles
- Using Remote Administration
- Using Remote Assistance in Windows XP Professional
Lab: Using Remote Assistance to Configure a Computer Running Windows XP Professional Computer
After completing this module, students will be able to
- Configure user desktop settings.
- Customize the desktop environment.
- Configure system settings.
- Manage local user profiles and understand how Group Policy settings can control desktop customization.
- Use Remote Administration to manage computers.
- Use Remote Assistance to view and control user computers from your workstation.
Module 5: Configuring Internet Explorer and Supporting Applications
In this module, students will learn how to configure security and connection settings for Internet Explorer, as well as how to configure applications to run on computers running Windows XP Professional.
Lessons
- Configuring Security and Connection Settings for Internet Explorer
- Customizing and Deploying Internet Explorer Settings
- Supporting Applications in Microsoft Windows XP Professional
Lab: There is no lab for this learning unit
After completing this module, students will be able to
- Configure security and connection settings for Internet Explorer.
- Use the Internet Explorer Administration Kit (IEAK) and Group Policy to customize and deploy Internet Explorer settings.
- Perform application support tasks on computers that run Windows XP Professional.
Module 6: Configuring Windows XP Professional to Operate in a Microsoft Network
In this module, students will learn how to configure computers running Windows XP Professional to operate in a Windows workgroup or domain.
Lessons
- Configuring Microsoft Windows XP Professional for a Workgroup
- Configuring Local Security
- Configuring Windows Firewall
- Configuring Network Options in a Workgroup
- Joining a Domain
Lab: There is no lab for this learning unit
After completing this module, students will be able to
- Configure Windows XP Professional for a workgroup.
- Configure security settings on individual accounts and computers.
- Configure Windows Firewall.
- Configure network options in a workgroup.
- Configure Windows XP Professional for a domain.
Module 7: Configuring Windows XP Professional for Mobile Computing
In this module, students will learn how to help mobile users work more effectively by enabling them to control the power usage of their computers, and by making resources such as files, folders, and Web sites available offline.
Lessons
- Configuring Hardware for Mobile Computing
- Configuring Power Management for Mobile Computing
- Making Files and Web Sites Available Off Line
Lab: There is no lab for this learning unit
After completing this module, students will be able to
- Configure hardware for mobile computing.
- Configure power management for mobile computing.
- Make files, folders, and Web sites available offline.
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