BS03 - Negotiation Skills for IT

Summary

Maximize your effectiveness as a negotiator and gain insight and understanding about your personal negotiation style. Learn how to develop, and gain practice in, the skills and behaviors that will maximize your negotiation effectiveness and what it takes to be an effective negotiator. Learn how to maximize your effectiveness as a negotiator to achieve win/win results. Participants gain both theoretical and practical experience through a combination of lectures, workshops and negotiation role-play simulations designed to improve participant negotiation skills.

Objectives

• Participants of this seminar will learn:
• Develop an effective plan and strategy for any negotiation
• Know when and when not to negotiate
• Negotiate face-to-face, on the phone, and through e-mail
• Learn to become more persuasive
• Develop a common negotiating language with the other parties
• Use techniques that elicit information from the other parties
• Identify and work with client and employee behaviors styles to maximize closure
• Recognize interests and issues to avoid unnecessary positions
• Neutralize manipulative tactics
• Minimize conflicts and deadlocks both internally and externally
• Coordinate negotiations within client organization
• Meet business objectives by focusing on planning rather than tactic

Topics

• What is Negotiation?
• Preparation
• Discussions
• Regroup
• Negotiate for Resolution
• Reach Consensus
• Close

Audience

Anyone interested in improving their negotiation skills and gaining practice in negotiating.

Prerequisites

None